Privacy Policy

At WE BBQ, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information when you visit our website https://we-bbq.co.uk or interact with us in any way.

1. Who We Are

WE BBQ is a UK-based business creating hand-crafted BBQ sauces for sale online and at select events. For the purposes of data protection laws, WE BBQ is the “data controller” of your personal information

2. Information We Collect

We may collect and process the following types of information:

  • Contact details: your name, email address, phone number, and postal address when you place an order or contact us.
  • Order information: payment details, billing/shipping addresses, and purchase history.
  • Website usage data: pages you visit, time spent on the site, and how you interact with our content (collected via cookies and analytics tools).
  • Marketing preferences: your choices for receiving promotional emails.

We do not knowingly collect personal data from anyone under the age of 16.

3. How We Use Your Information

We use your information to:

  • Process and fulfil your orders.
  • Respond to your enquiries or customer service requests.
  • Improve our website and customer experience.
  • Send you marketing updates (only if you have opted in).
  • Comply with legal obligations.

4. How We Share Your Information

We only share your information when necessary, including:

  • Payment providers (e.g., Stripe, PayPal) to process transactions.
  • Delivery companies (e.g., Royal Mail, courier services) to fulfil your orders.
  • Website analytics services (e.g., Google Analytics) to understand site performance.
    We never sell your personal information to third parties.

5. Your Data Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your data.
  • Object to processing or request a restriction.
  • Withdraw your marketing consent at any time.
  • Request a copy of your data in a portable format.

To exercise your rights, contact us at:
📧 privacy@we-bbq.co.uk

6. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (e.g., tax records).

7. Security

We use secure servers, encryption, and other safeguards to protect your data. However, no system is 100% secure, so please take care when sharing personal details online.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions, email us at privacy@we-bbq.co.uk

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